Verify Your Profile

This article presents a requirement for our freelancers. Failure to follow the process might represent a breach of the Freelancer Services Agreement. In this case, it could result in your account and payments being suspended.

Testlio requires all freelancers provide a verifiable identity to uphold the terms of the Freelancer Services Agreement. The reasons for this include:

• To pay you

• To determine ownership of duplicate or linked accounts 

• To assist you in resuming your account

• To determine ownership of accounts showing suspicious or high-risk activity

• Any other reason that Testlio deems appropriate, mainly to maintain the integrity of the network

• Client requirements

What Testlio Verifies

Testlio may need to verify 1) your identity; and 2) your residency or proof of address.

Identity Verification

When your account needs verification, Testlio’s team will reach out to you via email and send you the link for verification. 

• Scan the QR code

• Send link via SMS

Testlio uses a third party provider, Veriff, to verify our Freelance Network member IDs/Freelancers IDs. 

What Documents You Need

• Your current, valid government-issued photo ID (national ID, passport, driver’s license)

• Proof of address 

• For freelancers in the United States, a W-9 form

W-9 forms (for United States only)

We use DocuSign to securely collect and store W-9 forms. The DocuSign link to fill out your W-9 form is included in the email requesting your ID verification. To access the form, use the same email address linked to your Testlio account.

Details that are needed in the form:

• Name

• Check "Individual"

• Address (City, state, and ZIP code)

• Part I: Social Security Number

• Part II: Signature & Date.

Please note that you will receive two email notifications from the PandaDoc system: one after entering your contact details, and the other after submitting the form.

Proof of Residency

In some cases, Testlio may need to ask for proof of address. You can provide us with any of the following:

• A utility bill (such as a gas, electricity, water, gas, or phone bill) 

• A bank or credit card statement

• A valid government-issued photo ID

Please make sure the document you provide is the original document, clear, readable, in color, and not expired.

If you have any issues, please create a ticket. 

#TestlioBot