Rating

TABLE OF CONTENTS

• What Ratings Are and Why They're Needed
  • What Counts for Issue Acceptance
• Where To Find Ratings
  • For Workspace Admins and Coordinators
  • For Freelance Testers

What Ratings Are and Why They're Needed

All Testlio freelance testers are evaluated via a rating system. The rating includes the following metrics:

• Issue Acceptance: % of issues accepted by Coordinator

• Run Attendance: % of accepted runs completed

• High Priority Issues: % of issues that have been approved as high severity issues

• Invite Response: % of invites that result in a response (accept or decline)

• Issues Per Hour: # of approved issues per hour

Freelance testers get rated on a scale of 0-100 to help guide them on pathways of growth and mastery. Ratings are relative to engagement attributes, weighting and correcting key parameters for the nuances of different testing initiatives.

What Counts for Issue Acceptance

An issue counts as not accepted if it is closed for any of the following reasons without prior approval:

• Duplicate

• Works as Designed

• Out of scope

• Invalid

This means other reasons for closing don't affect the rating. For example, if the task changes after the issue is created, the issue may closed with the reason "Spec change" and this does not affect the creator's rating.

Where To Find Ratings

For Workspace Admins and Coordinators

To see ratings for a given workspace for all testers in that workspace, Open Team > Network > Testers.

To see ratings for individual testers across all workspaces, open their profile in one of the following locations:

• In the Teams module by clicking their name.

• In the Recruit module by clicking their name > Performance.

For Freelance Testers

Find your rating from your profile by clicking Performance.

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