Capture Logs

TABLE OF CONTENTS

• What You Need to Capture Logs
• Capture Device/System Logs for Apps
• Capture Charles Proxy Logs for Network and Analytics Testing

Logs are a valuable resource that we provide to our clients to help their development team figure out exactly what the root cause for the issue you are reporting is. Without logs, many issues are difficult to solve as just knowing the behavior is not enough to know why it occurred.

Two types of logs can be presented to our clients, depending on their request and testing type. 

1. For apps, we capture and share device/system logs from the Android or iOS device being used.

2. For network and analytics testing we capture and report logs using a proxy. One very common tool for this is the Charles Proxy tool which outputs .chls files.

What You Need to Capture Logs

You need a smartphone (iOS or Android) and a personal computer (Mac or PC) to download the logs.

Capture Device/System Logs for Apps

Read the guide on how to capture logs for your combination of devices. 

• Get logs from your Android device (PC & Mac)

• Get logs from iOS (iPhone) on macOS

• Get logs from iOS (iPhone) on Windows

• Capture logs on MacOS

• Capture logs from streaming devices

• Capture logs from watchOS

Capture Charles Proxy Logs for Network and Analytics Testing

Charles Proxy Guide with iOS and Android setup

#TestlioBot